Professional Experience

Over two decades of software engineering and leadership in health-tech and communications.

I've tried to build a career where my technical skill serves people: in health, in community, in democracy, and in the infrastructure that helps organizations reach the public.

Featured employers

2024–present

Senior Fullstack Developer

Fullscript · Ottawa, ON

Building product on a health and wellness commerce platform serving practitioners and patients across North America.

Fullscript enables patients to own their health outcomes, and practitioners to spend their time on patients.

Connected patients' health wearables to monitor treatment plan and prescription adherence and success
Integrated with Electronic Health Record systems to connect more practitioners with their patients' data, in the systems they already use
Expanded and maintained our public API to allow even more partners to connect health data
TypeScript, React, Expo, and Ruby on Rails

2019–2024

Software Development Manager

Welbi · Ottawa, ON

Recreation programming software for senior living and long-term care.

Welbi frees up significant time for recreation staff to spend with seniors, improving quality of life and staving off dementia.

Scaled product from 3 to 500+ communities and 90,000+ residents served
Tripled team throughput; SOC 2 Type I certification in under 60 days
Recommendation and behavioural prediction systems; ~30% improvement in resident outcomes
TypeScript, React, and PHP/Laravel

2015–2017

Software Engineer

Curata · Boston, MA

Content marketing platform engineering. Analytics, internal tooling, and integrations for B2B marketing teams.

Curata ensured the best copywriters were rewarded for their work, helped companies deliver a clear and consistent message, and cut down on unwanted spam emails.

Designed a data attribution and visualization system to identify top performing content, authors, and topics at every step of the sales funnel
Crafted an internal content templating framework to accelerate user workflows
Developed an administrative platform to empower the customer success team
React, Node, and Python/Flask

2012–2014

Software Developer, MiContact Centre

Mitel · Kanata, ON

Enterprise contact centre software. UI development, developer tooling, and localization infrastructure. Joined prairieFyre Software, which was acquired by Mitel in 2013.

MiContact Centre helps callers get the assistance they need in a timely manner, and frees up agents from tedious tasks so they can focus on providing that help.

Implemented contact centre agent and supervisor interfaces
Expanded in-house dev tools and localized resource manager
Full .NET suite: C#, F#, WPF

Projects

Side projects and ventures where engineering meets public life.

Inroad

Intelligent campaign software for voter contact and field operations. Canvassing, petitions, surveys, AI-assisted field plans, route optimization, and volunteer management.

Inroad helps level the playing field, helping new and unknown candidates with small teams get their message out and win against big money opponents.

Open source contributions

Video.js

Open-source HTML5 video player. The foundation of the Brightcove online video platform.

date-holidays

Worldwide holidays library. Regional and national holiday data used in scheduling tools including Welbi.

PokéRogue

An open-source Pokémon roguelike browser game.

More professional history

2018

Senior Software Engineer

Zaius

B2B customer data and marketing automation platform engineering. A short-lived role that pushed me back toward social benefit corporations.

2017–2018

Software Development Engineer

Amazon, Alexa Data Services

Backend and data services supporting the team of humans supporting Alexa. A globally distributed team focused on machine learning and natural language processing.

Worked to make sure Alexa gets it right and provides a consistent, convenient, and helpful experience for users worldwide.

2014–2015

Software Engineer

Brightcove

Online video platform. Video player, content publishing workflows, and integrations for media customers. Gave back to the software community with Video.js, an open source player free for broadcasters.

2012–2014

Founder & COO

Silverlines Philanthropy

Built fundraising systems and led operations. A continuation of my university-era charitable efforts, and my first attempt at making a career in doing good.

2003–2008

Webmaster and Web Designer

Byte By Byte

Head web designer at 3B Designs. Ran a consultancy out of my father's computer retail store, building the first web presence for small town businesses. Client consultations, site builds and maintenance. Java and PHP for forums and dynamic sites, mostly coded using Dreamweaver and FrontPage.

Made the web accessible to my corner of rural Ontario, keeping us included in the new digital economy.

2004–2007

Counsellor

Camp Can-Aqua

Summers on staff after years as a camper. Outdoor programming, leadership, and mentoring kids at a classic Ontario summer camp.

Education

B.Sc. Computer Science
University of Ottawa (2006–2012)
B.A. Linguistics
University of Ottawa (2013–2014) — Incomplete

2011
Application Signature Tester (co-op)
Alcatel-Lucent (formerly Newbridge Networks, now Nokia)
Testing application signatures and quality assurance for the deep packet inspection feature of the 7750SR enterprise router. Helped internet service providers to prioritize the traffic subscribers rely on most.
2010–2011
Webmaster
Student Federation of the University of Ottawa (SFUO)
Managed the Student Federation's web presence alongside student government leadership roles. Maintained the full network of websites for student services, promoting awareness and ensuring access.
2009
Tools Developer (co-op)
Ross Video
Internal testing and integration tools for a local broadcast video equipment manufacturer.
2008
Intranet Webmaster (co-op)
Trade Commissioner Service, Foreign Affairs and International Trade Canada
Intranet web development co-op at the Trade Commissioner Service. Supported Canadian exporters and trade policy in the public interest.